Addressing Human Factors and Ethics in the Design of Future Work and Intelligent Systems for Use in Financial Services - Person Centered Operations, Intelligent Work & the Triple Bottom Line.
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PDFItem Type:
Conference PaperDate:
2021Access:
openAccessCitation:
Cahill J., Howard V., Huang Y., Ye J., Ralph S., Dillon A. (2021)., Addressing Human Factors and Ethics in the Design of Future Work and Intelligent Systems for Use in Financial Services - Person Centered Operations, Intelligent Work & the Triple Bottom Line., Lecture Notes in Computer Science, HCI INTERNATIONAL 2021, Online/Virtual, 24-29 July 2021, Duffy V.G. (, 12777, Springer, 2021, 3 - 13Download Item:
cahill_IHCI2021_2755_emergingmethods_feb252021_final.pdf (PDF) 250.5Kb
Abstract:
New technologies are being introduced to support the future of work in Financial Services. Such technologies should enable work that is smart, healthy, and ethical. This paper presents an innovative and blended methodology for supporting the specification of these future ‘intelligent work’ technologies from a human factors and ethics perspective. The methodology involves the participation of a community of practice and combines traditional stakeholder evaluation methods (i.e., interviews, workshops), with participatory foresight activities, participatory co-design, and data assessment.
Sponsor
Grant Number
Enterprise Ireland
IP20200919E
Author's Homepage:
http://people.tcd.ie/jocahillhttp://people.tcd.ie/huangy6
Author: Cahill, Joan; Huang, Yufei
Other Titles:
Lecture Notes in Computer ScienceHCI INTERNATIONAL 2021
Publisher:
SpringerType of material:
Conference PaperCollections:
Series/Report no:
12777;Availability:
Full text availableKeywords:
Human factors, Ethics, Emerging methods, The future of work, Intelligent work, Healthy work, Triple bottom line, Operations managementSubject (TCD):
Creative Technologies , Digital Engagement , Telecommunications , ETHICS , HUMAN FACTORS , Responsible Work , Workplace Wellness , work related stressDOI:
https://doi.org/10.1007/978-3-030-77817-0_1Licences: