Implementing service-improvement change in Irish hospitals : exploring facilitating and hindering factors
Citation:
Aoife McDermott, 'Implementing service-improvement change in Irish hospitals : exploring facilitating and hindering factors', [thesis], Trinity College (Dublin, Ireland). Trinity Business School, 2008, pp 433Abstract:
The principal objectives of this thesis are (1) to identify who holds change-related roles, how
are they enacted in and affected by role-related constraints and what works effectively; (2) To
identify the contextual factors beyond role level that facilitate or hinder the implementation of
service-improvement change; and (3) To explore whether there are there systematic
differences between voluntary, public and private hospitals in the dimensions considered
above. Fundamentally the research is concerned with the initiation and implementation of
service-improvement initiatives through people, w/ho act within constraints.
Author: McDermott, Aoife
Advisor:
Keating, MaryQualification name:
Doctor of Philosophy (Ph.D.)Publisher:
Trinity College (Dublin, Ireland). Trinity Business SchoolNote:
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