Shared Decision Making Needs a Communication Record
File Type:
PDFItem Type:
Conference PaperDate:
2013Access:
OpenAccessCitation:
Bridget Kane and Pieter Toussaint and Saturnino Luz, Shared Decision Making Needs a Communication Record, Computer Supported Cooperative Work, San Antonio, Texas, USA, February 23-27, Loren Terveen and Cliff Lampe, ACM, 2013, 79 - 89Download Item:
kane_cscw-2013.pdf (Accepted for publication (author's copy) - Peer Reviewed) 1.252Mb
Abstract:
Increasing dependability in collaboration work among health professionals will directly improve patient outcomes, and reduce healthcare costs. Our research examines the development of a shared visual display to facilitate data entry and validation of an electronic record during multidisciplinary team meeting discussion, where specialists discuss patient symptoms, test results, and image findings. The problem of gen- erating an electronic record for patient files that will serve as a record of collaboration, communication and a guide for later tasks is addressed through use of the shared visual display. Shortcomings in user-informed designed, structured data-entry screens became evident when in actual use. Time constraints prompt the synopsis of discussion in acronyms, free text, abbreviations, and the use of inferences. We demonstrate how common ground, team cohesiveness and the use of a shared visual display can improve dependability, but these factors can also provide a false sense of security and increase vulnerability in the patient management system.
Sponsor
Grant Number
Marie Curie
ERCIM
Science Foundation Ireland (SFI)
07/CE/1142
Irish Research Council for Science and Engineering Technology (IRCSET)
Author's Homepage:
http://people.tcd.ie/kanebthttp://people.tcd.ie/luzs
Description:
PUBLISHEDIncreasing dependability in collaboration work among health professionals will directly improve patient outcomes, and reduce healthcare costs. Our research examines the development of a shared visual display to facilitate data entry and validation of an electronic record during multidisciplinary team meeting discussion, where specialists discuss patient symptoms, test results, and image findings. The problem of generating an electronic record for patient files that will serve as a record of collaboration, communication and a guide for later tasks is addressed through use of the shared visual display. Shortcomings in user-informed designed, structured data-entry screens became evident when in actual use. Time constraints prompt the synopsis of discussion in acronyms, free text, abbreviations, and the use of inferences. We demonstrate how common ground, team cohesiveness and the use of a shared visual display can improve dependability, but these factors can also provide a false sense of security and increase vulnerability in the patient management system.
San Antonio, Texas, USA
Author: KANE, BRIDGET; LUZ, SATURNINO
Other Titles:
Computer Supported Cooperative WorkPublisher:
ACMType of material:
Conference PaperAvailability:
Full text availableKeywords:
CSCW, Meeting Records, Teamwork, CollaborationSubject (TCD):
Cancer , Intelligent Content & CommunicationsDOI:
http://dx.doi.org/10.1145/2441776.2441788Licences: