Workflow - A Unifying technology for (Telecommunications) Operational Support Systems
Citation:
Vincent P. Wade, Tony Richardson 'Workflow - A Unifying technology for (Telecommunications) Operational Support Systems' in IEEE/IFIP Network Operations and Management Symposium (NOMS 2000), Hawaii, April, 2000, pp 231 - 246Download Item:
Workflow-a unifying technology for operational support systems.pdf (published (publisher copy) peer-reviewed) 891.2Kb
Abstract:
A crucial issue facing Telecommunications Service Providers is the need to
provide flexible, cost effective, management systems, which can rapidly adapt to
changing customer requirements and inarket opportunities. A recent trend, which
attempts to address this need, has been the development of management solutions
comprising (building block) re-usable management components. Frequently the
integration of such components requires hard coding and scripting to provide an
integrated solution. This paper proposes worktlow technology, coupled with
distributed infrastructures, as a more cost effective, tlexible environment for
management component integration. The paper highlights the business and system
benefits of such a solution, reviews the current state of worktlow technology and
standardisation, and presents a case study using CORBA based workflow
technology to demonstrate its application in telecoms management. The case study
examines a workflow engine based integration of a number of service accounting
components within an existing telecoms infrastructure. Finally the paper evaluates
the applicability of worktlow based telecoms management solutions and identifies
important elements required in their successful development.
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http://people.tcd.ie/vwadeDescription:
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Author: WADE, VINCENT PATRICK
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