Browsing Trinity Business School (Research Theses and Dissertations) by Subject "Ph.D. Trinity College Dublin, 2017"
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An exploration of client-supplier relationship dynamics within Business Process Outsourcing
(Trinity College (Dublin, Ireland). Trinity Business School, 2017)Business Process Outsourcing (BPO) is the term used to describe the commissioning by client firms of specialist providers to fulfil certain services on their behalf. These services are generally integral to the client ...