Browsing Trinity Business School (Research Theses and Dissertations) by Subject "Complaint relevance"

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  • Management of Product Recall in the Automobile Industry 

    Jia, Weihan (Trinity College Dublin. School of Business. Discipline of Business & Administrative Studies, 2024)
    A product recall occurs when products fail to meet certain safety standards or contain a defect that could cause serious harm to consumers. The objective of the thesis is to explore the sources of product recalls and the ...