Supporting Design for User Acceptance of Health Technologies from a Macro-Temporal Perspective
Citation:
Camille Nadal, Shane McCully, Kevin Doherty, Corina Sas, Gavin Doherty, Supporting Design for User Acceptance of Health Technologies from a Macro-Temporal Perspective, Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems, New-Orleans, April 2022, ACM, 2022Download Item:
Abstract:
User acceptance is key for the successful uptake and use of health
technologies, but also impacted by numerous factors not always
easily accessible nor operationalised by designers in practice. This
work seeks to facilitate the application of acceptance theory in
design practice through the Technology Acceptance (TAC) toolkit:
a novel theory-based design tool and method comprising 16 cards,
3 personas, 3 scenarios, a virtual think-space, and a website, which
we evaluated through workshops conducted with 21 designers of
health technologies. Findings showed that the toolkit revised and
extended designers’ knowledge of technology acceptance, fostered
their appreciation, empathy and ethical values while designing for
acceptance, and contributed towards shaping their future design
practice. We discuss implications for considering user acceptance a
dynamic, multi-stage process in design practice, and better support-
ing designers in imagining distant acceptance challenges. Finally,
we examine the generative value of the TAC toolkit and its possible
future evolution.
Sponsor
Grant Number
Novo Nordisk Foundation
NF16OC0022038
European Commission
722022
Science Foundation Ireland (SFI)
18/CRT/6224
Science Foundation Ireland (SFI)
13/RC/2106_P2
Science Foundation Ireland (SFI)
13/RC/2094_P2
Author's Homepage:
http://people.tcd.ie/nadalc
Author: Nadal, Camille
Other Titles:
Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsType of material:
Conference PaperCollections
Availability:
Full text availableKeywords:
Technology acceptance, User-centered design, Design cards, Technology acceptance lifecycle, Macro-temporal perspectiveSubject (TCD):
Digital Engagement , Digital HealthDOI:
10.1145/3491102.3502039Metadata
Show full item recordLicences: