My thesis focuses on two key challenges in Recommender System: the Cold Start Problem and Data Poisoning attacks within the user-clustering framework. We explored utilizing user clustering to address the Cold Start Problem, ...

This thesis seeks to expand the explanation and examine the application of gamification strategies in software engineering practice, specifically in the education setting. I hypothesize that gamification strategies, deployed ...

Learning from natural language is one of the great challenges of Natural Language Processing (NLP) and Machine Learning (ML). Word meanings evolve over time and one of the challenges is how to model such dynamic behaviour. ...

In a world where digital technologies are playing an ever-increasing role in peoples’ professional and personal lives, it is essential that individuals acquire the computer literacy skills needed to achieve their full ...

The call centre industry has grown rapidly due to advancements in information and communication technology that have enabled automation of many customer service tasks. The computerisation of customer relations has become ...

Visual Place Recognition (VPR) is the ability to recognize a place by providing a query im- age of an unknown location. The goal is to identify an image from a geotagged database of street-side imagery that depicts the ...

This thesis uses established visualisation design methods to characterize problems in corpus linguistics. The identified problem areas are concordance collocation patterns, frequency list comparison, and concordance meta-data ...

Enterprise-owned online communities (OCs) are purpose-built virtual spaces that support various business activities, such as customer support, marketing and product development. These communities are formed with the objective ...