Browsing Journal Articles by ESRI researchers by Sponsor "This work was supported by the ESRI Programme of Research in Communications, which in turn is funded by contributions from Ireland's Department of Communications, Energy and Natural Resources and the Commission on Communications Regulation (ComReg)."
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Consumer switching intentions for telecoms services: evidence from Ireland
(Elsevier, 2018-05-04)Despite long-standing market liberalisation and efforts to reduce switching costs, many consumers have never switched telecoms provider. This paper investigates how consumer and service characteristics relate to switching ...