Responsible AI at work: Opportunities and Challenges for People Management

Abstract

After decades of setbacks and failures, AI has finally reached a point where it is having a notable impact on both business and society, aligning with long-held predictions by technologists and futurists. The arrival of generative AI tools to the public users, including ChatGPT, Bard, and Ernie Bot, is significantly impact how we work and live. This report was for people who are interested in AI and managing employees using AI at work. It included an overview of AI at work, expert comments from industry representative, tech development centre, and researcher. The collective insights from attendees provided valuable recommendations for how to proceed AI at work in a responsible way including • Increase Awareness about AI via Public and Open Discussion and Debates • Developing Environment and Culture for AI via Policy Transparency • Integrating AI with Other Tools • Using AI for Both Exploration and Exploitation • Minding the Inequality in AI Development • Developing Human Factors around AI