D12 Community Mental Health Forum: Survey of Service Users' Views

Abstract

This report outlines the findings of a survey of mental health service users’ views on mental health services and supports which was carried out by the D12 Community Mental Health Forum’s Research Working Group in the period 2016-2017. The findings indicate that many service users view positively the services with which they have had or continue to contact. The survey also reveals how service users believe local provision could be improved, in particular, in relation to the provision of information, the access routes into service usage, and certain gaps in service provision. There are 9 key recommendations arising from this study.