Cantwell, M., Caulfield, B. and O'Mahony, M, Examining the Factors that Impact upon Public Transport Commuting Stress , Journal of Public Transportation, 12, 2, 2009, 1 - 21
Journal of Public Transportation; 12; 2;
The first objective of this research was to examine the level of stress caused by commuting
into Dublin city centre. The second objective was to determine the value
placed on the comfort and reliability of public transport services. An on-line survey of
workers who commute daily into Dublin city centre was conducted, which collected
data on the respondents’ typical commute, commute-related stress, and socio-economic
background. Commute satisfaction levels among public transport users were
found to decrease for those who travel on crowded or unreliable services and those
who have long wait-times. Stated preference scenarios relating to crowding and reliability
were analysed using a multinomial logit model. The model showed that utility
derived increases as crowding decreases and as reliability increases.
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