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dc.contributor.authorCaffrey, Louise
dc.date.accessioned2020-02-05T10:21:57Z
dc.date.available2020-02-05T10:21:57Z
dc.date.issued2020
dc.date.submitted2020en
dc.identifier.citationLouise Caffrey, 'How everyone's business can become no one's business: a systems study of interprofessional referral to child contact centres', 2020, Journal of Children & Youth Services Review;, 109;en
dc.identifier.otherY
dc.identifier.urihttp://hdl.handle.net/2262/91447
dc.descriptionPUBLISHEDen
dc.description.abstractResearch suggests that interprofessional working is key to child protection but it is also challenging since misunderstandings and omissions can easily occur. This article explores interprofessional working in referrals to supported child contact services in England. It aimed to understand why procedures and tools introduced to improve interprofessional working in this area failed to have the desired effect. The study adopted a systems approach and involved 58 hours of observations in six case study child contact centres covering both supervised services (which offer a high level of monitoring of contact) and supported services (which provide little oversight). In addition, 47 interviews were conducted with individuals working in centres and solicitor, social worker and judge referrers. The findings demonstrate that cases which could not be safely managed continued to be referred and accepted at supported child contact centres because all actors believed it was someone else’s role to analyse the case and make a decision to accept or reject. Only social worker referrers took responsibility for this role but some social workers continued to refer cases that could not be safely facilitated because they assumed the service provided a higher level of vigilance then existed. The study draws attention to the limits of tools and protocols in enabling safe practice and the importance of exploring the potential for, what I term, ‘systemic role contradictions’.en
dc.language.isoenen
dc.relation.ispartofseriesJournal of Children & Youth Services Review;
dc.relation.ispartofseries109;
dc.rightsYen
dc.subjectinterprofessional working; systems approach; complex adaptive systems; child protection; child contacten
dc.titleHow everyone's business can become no one's business: a systems study of interprofessional referral to child contact centresen
dc.typeJournal Articleen
dc.type.supercollectionscholarly_publicationsen
dc.type.supercollectionrefereed_publicationsen
dc.identifier.peoplefinderurlhttp://people.tcd.ie/caffrelo
dc.identifier.rssinternalid208797
dc.rights.ecaccessrightsopenAccess
dc.subject.TCDTagFAMILYen
dc.identifier.rssurihttps://www.sciencedirect.com/science/article/pii/S0190740919306942
dc.identifier.orcid_id0000-0003-1608-5830
dc.status.accessibleNen


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